IVR is an abbreviation for Interactive Voice Response. It is a form of technology that allows a caller to communicate with a computer over the phone. IVR systems allow callers to communicate by pressing numbers on the phone's keypad to respond to the computer's voice instructions. Account balance queries, caller identity and navigation, transferring calls to particular departments of a corporation, and customer service centres are all common uses of IVR.
In India, toll free numbers begin with the 1800 series and are used by companies to allow their clients to contact them for free. It is a caller-facing number that can be mapped to several landline or mobile phones where each call will be diverted. Calls can be forwarded to numerous locations or branches based on company requirements. Anyone can call from anywhere in India for free.
Turain Software Pvt. Ltd. is a reputable toll-free number provider in Kolkata and we always strive to deliver our telecommunication service with toll free numbers at the best possible price and quality.
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