Toll-Free Number with IVR for Optimal Business Client Communication

IVR is an abbreviation for Interactive Voice Response. It is a form of technology that allows a caller to communicate with a computer over the phone. IVR systems allow callers to communicate by pressing numbers on the phone's keypad to respond to the computer's voice instructions. Account balance queries, caller identity and navigation, transferring calls to particular departments of a corporation, and customer service centres are all common uses of IVR.

In India, toll free numbers begin with the 1800 series and are used by companies to allow their clients to contact them for free. It is a caller-facing number that can be mapped to several landline or mobile phones where each call will be diverted. Calls can be forwarded to numerous locations or branches based on company requirements. Anyone can call from anywhere in India for free.

Turain Software Pvt. Ltd. is a reputable toll-free number provider in Kolkata and we always strive to deliver our telecommunication service with toll free numbers at the best possible price and quality.

The Advantages of a Toll-Free Number for Your Business

It raises the status of the company and boosts the value of the brand.
Increase customer trust.
Communication through a single point of contact.
With a single toll-free number, multiple customers can call at the same time.

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And We Became Their Extended Team Of Creative & Digital Success

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Why Choose Turain Software for Toll Free Number?

The IVR infrastructure is cloud-based.
Your Office does not require any hardware.
You can record any incoming calls you wish for. These recorded calls can be managed and deleted at any time.
Service is provided 24 hours a day, seven days a week.
We deliver your entire report in an Excel spreadsheet. This excel sheet summary is available for download.
Your office does not require EPABX.
Affordably priced.
For your toll-free services, a live billing platform is provided. You can access your billing information through your account.
We offer a toll-free management panel where you may keep all of your calls. As a result, you can handle your incoming calls and recordings.
We provide you with detailed live reports and notifications. You can see your reports and data from your panel at any moment.
Control panel that is simple to use.

Frequently Asked Questions (FAQs)

What information is required to activate the Toll-Free service?

We need the following documents for KYC (the ones specified by the government).
Proof of the permitted person's identification and address.
Certificate of incorporation
Board resolution granting signing authority

What are the responsibilities of Users (Sub-Users)?

Users are the one-of-a-kind agents who answer the phone at the customer's end. The number of people in a plan varies according to the channels accessible and the plan subscription.

What payment alternatives are available for Toll Free service?

We offer Net Banking, NEFT, IMPS, RTGS, Credit Card, Debit Cards, and PayTm as payment methods. Credit/Debit Card and Net Banking transactions incur an additional 4% processing fee. Payments using RTGS and IMPS are complimentary.